Cookie Policy

Last Updated: December 2025

Chapter 31 Ventures
Email: [email protected]
Phone: +233 (0) XXX XXX XXX
Address: [Physical Address Placeholder], Ghana

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What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that identifies your device and helps websites remember your preferences and activities.

Types of cookies by duration:

• Session Cookies: Deleted when you close your browser
  

• Persistent Cookies: Remain on your device for a set period
  

Types of cookies by source:

First-Party Cookies: Set by Chapter 31 Ventures

• Third-Party Cookies: Set by external services we use
  

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How We Use Cookies

Chapter 31 Ventures uses cookies for the following purposes:

Security & Functionality

Maintain your login session

• Prevent unauthorized access
  

• Protect against fraud and abuse
  

• Remember your preferences
  

User Experience

Store language and display preferences

• Remember items in your shopping cart
  

• Customize your interface
  

• Facilitate form completion
  

Analytics & Improvement

Understand how users interact with the Platform

• Track popular features and pages
  

• Identify technical issues
  

• Improve Platform performance
  

Marketing & Advertising

Display personalized product recommendations

• Show relevant advertisements
  

• Track campaign effectiveness
  

• Understand user interests and behavior
  

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Cookie Categories & Your Control

Our cookie consent system organizes cookies into four categories. You can accept, reject, or customize your preferences at any time using the cookie banner or preferences modal.

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1. Essential Cookies (Always Enabled)

Status: Required for basic functionality - cannot be disabled

Essential cookies are necessary for the Platform to function properly. Disabling them will prevent you from using core features.

Essential Cookies Used:

| Cookie Name | Provider | Purpose | Duration | Type |
| ---------------------------- | --------------------- | ---------------------------- | -------- | ----------- |
| XSRF-TOKEN | Chapter 31 Ventures | CSRF protection for forms | Session | First-party |
| laravel_session | Laravel Framework | User session management | Session | First-party |
| cookie_consent_preferences | Cookie Consent System | Remember your cookie choices | 1 year | First-party |
| remember_token | Chapter 31 Ventures | Keep you logged in | 1 year | First-party |

What happens if you disable: You will not be able to log in, submit forms, or complete purchases.

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2. Analytics Cookies (Optional - Requires Your Consent)

Status: Optional - requires explicit consent before loading

Analytics cookies help us understand how you use the Platform so we can improve features and performance.

Analytics Cookies Used:

| Cookie Name | Provider | Purpose | Duration | Type |
| ------------- | ---------------- | ------------------------------- | -------- | ----------- |
| _ga | Google Analytics | Identify unique user sessions | 2 years | Third-party |
| _ga_* | Google Analytics | Track user interactions | 2 years | Third-party |
| _gid | Google Analytics | Identify users within a session | 24 hours | Third-party |
| _gat_gtag_* | Google Analytics | Rate-limit requests | 1 minute | Third-party |

What we track:

Page views and time on page

• Click-through rates and user flows
  

• Device type, browser, and operating system
  

• General location (city level, not precise)
  

• Traffic source (referrer)
  

Data Processing:

Google Analytics anonymizes your IP address

• Data is aggregated and anonymized
  

• You cannot be individually identified
  

• Data is stored for 26 months
  

Third-Party Privacy: Google Analytics Privacy Policy

Opt-Out: You can opt out via Google's Analytics Opt-Out Browser Extension

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3. Marketing Cookies (Optional - Requires Your Consent)

Status: Optional - requires explicit consent before loading

Marketing cookies enable us to show you relevant advertisements and understand campaign effectiveness.

Marketing Cookies Used:

| Cookie Name | Provider | Purpose | Duration | Type |
| ----------- | ------------- | -------------------------------- | -------- | ----------- |
| _fbp | Meta/Facebook | Facebook pixel tracking | 3 months | Third-party |
| _fbc | Meta/Facebook | Track conversions across devices | 3 months | Third-party |

What we track:

Products you viewed

• Items added to cart
  

• Purchases made
  

• Pages visited
  

• Ad interactions and clicks
  

Data Use:

Personalize product recommendations

• Display targeted advertisements
  

• Measure ad campaign performance
  

• Retarget users with relevant ads
  

Third-Party Privacy:

Meta/Facebook Privacy Policy

• Meta Cookie Policy
  

Opt-Out:

Adjust Meta ad preferences in your Facebook account

• Use browser privacy settings or extensions
  

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4. Preferences Cookies (Optional - Requires Your Consent)

Status: Optional - requires explicit consent before loading

Preference cookies remember your settings and choices to provide a personalized experience.

Preferences Cookies Used:

| Cookie Name | Provider | Purpose | Duration | Type |
| -------------------------- | ------------------- | ------------------------------- | -------- | ----------- |
| theme_preference | Chapter 31 Ventures | Remember dark/light mode choice | 1 year | First-party |
| language_preference | Chapter 31 Ventures | Remember language selection | 1 year | First-party |
| notification_preferences | Chapter 31 Ventures | Store notification settings | 1 year | First-party |
| currency_preference | Chapter 31 Ventures | Remember currency selection | 1 year | First-party |

What we store:

Your visual preferences (theme, font size)

• Language selection
  

• Notification opt-ins/opt-outs
  

• Currency or region settings
  

Data Use:

Customize your interface

• Respect your communication preferences
  

• Remember your selections across visits
  

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Managing Your Cookie Preferences

How to Control Cookies

Cookie Banner: When you first visit, accept or reject cookie categories

Preferences Modal: Click "Manage Preferences" to customize each category

Browser Settings: Control cookies directly in your browser (not recommended)

Change Preferences Anytime: Your preferences are saved and can be updated

Browser-Level Controls

Most browsers allow you to:

View cookies stored on your device

• Delete cookies individually or in bulk
  

• Block cookies entirely
  

• Clear cookies on exit
  

Browser Instructions:

Chrome: Settings → Privacy and Security → Cookies

• Firefox: Preferences → Privacy & Security → Cookies
  

• Safari: Preferences → Privacy → Manage Website Data
  

• Edge: Settings → Privacy, search, and services → Clear browsing data
  

Note: Blocking essential cookies may prevent the Platform from functioning properly.

Third-Party Opt-Out Options

Google Analytics: Opt-Out Browser Extension

• Meta/Facebook: Your Meta Ad Preferences
  

• General Ad Preferences: Network Advertising Initiative
  

• Digital Advertising Alliance: YourAdChoices
  

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Cookie Consent Technology

We use devrabiul/laravel-cookie-consent to manage cookie preferences on our Platform.

How It Works

Initial Banner: On first visit, you see a consent banner

Your Choice: Accept all, reject all, or manage preferences

Preference Storage: Your choice is saved in a cookie_consent_preferences cookie

Compliance: Only approved cookies are loaded based on your consent

Update Anytime: Manage preferences whenever you want

Granular Consent

You can:

Accept essential cookies only

• Accept essential + analytics
  

• Accept essential + preferences
  

• Accept all categories
  

• Customize each category individually
  

Your preferences are respected: Marketing cookies won't load unless you explicitly consent.

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International Cookie Standards

Chapter 31 Ventures complies with:

GDPR (EU/UK)

Explicit consent required before non-essential cookies

• Clear, accessible cookie information
  

• Easy preference withdrawal
  

• 30-day cookie retention after consent withdrawal
  

Ghana Data Protection

Compliant with Ghana's Data Protection Act

• Transparent cookie usage
  

• User control over personal data
  

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Changes to This Cookie Policy

We may update this policy to reflect:

New technologies or cookies

• Changes to our services
  

• Legal or regulatory requirements
  

• User feedback
  

Notification: We'll update the "Last Updated" date and notify you of significant changes.

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Cookie-Related Issues

Common Cookie Problems

Cookies Not Working:

Check if cookies are enabled in your browser

• Try clearing expired cookies
  

• Disable browser extensions that block cookies
  

• Try a different browser or private/incognito mode
  

Lost Preferences After Clearing Cookies:

Browser settings: Check if your browser clears cookies on exit

• Delete cookies: You may have cleared essential cookies
  

• Solution: Revisit the Platform to re-establish preferences
  

Third-Party Cookies Not Loading:

Ensure you consented to the relevant category

• Check if your browser blocks third-party cookies
  

• Try disabling privacy extensions temporarily
  
• Contact us if issues persist
  

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Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Chapter 31 Ventures does not currently respond to DNT signals, but we respect your cookie preferences set through our consent system.

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Contact Us

For questions about our cookie usage, preferences, or concerns:

Chapter 31 Ventures
Email: [email protected]
Phone: +233 (0) XXX XXX XXX
Address: [Physical Address Placeholder], Ghana

We will respond within 14 business days.

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Summary Table: All Cookies at a Glance

| Category | Cookie | Provider | Purpose | Duration | Consent Required |
| --------------- | ---------------------------- | ------------------- | ---------------------- | -------- | ---------------- |
| Essential | XSRF-TOKEN | Chapter 31 Ventures | CSRF protection | Session | No (Required) |
| Essential | laravel_session | Laravel | Session management | Session | No (Required) |
| Essential | cookie_consent_preferences | Cookie System | Store preferences | 1 year | No (Required) |
| Essential | remember_token | Chapter 31 Ventures | Keep logged in | 1 year | No (Required) |
| Analytics | _ga | Google Analytics | User sessions | 2 years | Yes (Optional) |
| Analytics | _ga_* | Google Analytics | User interactions | 2 years | Yes (Optional) |
| Analytics | _gid | Google Analytics | Session identification | 24 hours | Yes (Optional) |
| Analytics | _gat_gtag_* | Google Analytics | Rate limiting | 1 minute | Yes (Optional) |
| Marketing | _fbp | Meta/Facebook | Pixel tracking | 3 months | Yes (Optional) |
| Marketing | _fbc | Meta/Facebook | Conversion tracking | 3 months | Yes (Optional) |
| Preferences | theme_preference | Chapter 31 Ventures | Theme selection | 1 year | Yes (Optional) |
| Preferences | language_preference | Chapter 31 Ventures | Language selection | 1 year | Yes (Optional) |
| Preferences | notification_preferences | Chapter 31 Ventures | Notification settings | 1 year | Yes (Optional) |
| Preferences | currency_preference | Chapter 31 Ventures | Currency selection | 1 year | Yes (Optional) |

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End of Cookie Policy

Last Updated: December 2025
Next Review: June 2026